While TalentLMS is a hugely capable eLearning platform on its own, its capabilities grow exponentially (that’s mathspeak for “quite a lot”) when you take advantage of its myriads of integration possibilities.
From our suite of built-in integration options to over 300 websites and services ready to be integrated with TalentLMS through its support for the Zapier middleware, if a service or software is even remotely popular, you can integrate TalentLMS with it.
We’re happy to announce that, come next release, this list will also include Salesforce, the widely popular Customer Relationship Management (CRM) platform.
So what can this integration offer to Salesforce-TalentLMS users?
Single-sign on, for starters, as you’ll be able to access your eLearning courses from within Salesforce, through the aptly named “TalentLMS” tab in the CRM. No separate login required, and no more manual replication of your CRM accounts to your LMS.
TalentLMS also gets the ability to automatically import Salesforce users, which are then given the same access to the eLearning capabilities of the platform as any user created in the usual way.
The Salesforce administrator will be able to control which users get access to TalentLMS, by specifying one or more Salesforce user groups.
Oh, and keeping with the legendary TalentLMS’ ease of use, integrating Salesforce will be a one-step process.
We believe that the upcoming TalentLMS/Salesforce integration provides an ideal extended platform for Salesforce-using businesses looking to train their sales staff, or new businesses looking for a robust CRM platform and a best-of-breed LMS.
If you don’t have an account with us, create one in less than a minute for free, and we will let you know once it goes live!
| Tags: LMS Integration
Can TalentLMS do any of the following with Salesforce:
– Use Salesforce data to automatically enroll learners into a course. For example, if a Contact is added to the “Sales” department in Salesforce, they will automatically receive access to all sales-related courses that you pre-designated for that group.
– View learner engagement data from your Salesforce account. For example, as you onboard new salespeople, you can seamlessly determine if they’ve completed their introductory sales course from within Salesforce.
– Run reports in Salesforce that include learner engagement data. Using the previous example, you can export the completion data and analyze it alongside your Salesforce data in a single report.
– Notify the owner of a Contact when a Contact completes a course. For example, if as part of your sales cycle, your account executives send prospects a course about your product, they can set up to receive notifications once the prospect completes the course. This will allow them to promptly send follow-up emails.
Hi Daniel,
The TalentLMS APP in Salesforce is mostly about your users accessing courses within a Salesforce Tab (http://support.talentlms.com/knowledgebase/articles/1155322-how-to-integrate-salesforce-and-talentlms)
What you describe might be possible using the Zapier integration (http://support.talentlms.com/knowledgebase/articles/310647-how-to-integrate-talentlms-with-mailchimp-zendesk) which gives you triggers on one system and actions on the other — you can find a list of all triggers and actions here:https://zapier.com/apps/talentlms/integrations/salesforce
You could potentially use a Salesforce event as a trigger and assign a TalentLMS group to a user as an action. Or use a TalentLMS event as a trigger (such as course completion) and update a Salesforce user as an action. And once you have this information available in Salesforce, you can use it in Salesforce reporting etc.
If you have any further questions, don’t hesitate to contact our support team!
Thanks!