No-compromise healthcare compliance and training to retain talent
Plagued by high turnover, compliance commitments, and siloed training hubs, 42 North Dental found operations increasingly difficult. But in healthcare, your number one priority is your patients. So, how could the organization overcome these challenges while still providing quality care?
Randy Schumacher found training success with TalentLMS because he could:
- Scale training to 1,600 learners,
- Check off compliance training,
- And allow 42 North Dental’s providers to focus on their patients.
With a comprehensive training hub, Schumacher cut turnover, complied with industry regulations, and prioritized 42 North Dental’s integral patient-provider relationship.
42 North Dental: Transforming training for quality patient care
Running a dental practice comes with a lot of spinning plates for dentists. Especially when you’re trained in healthcare, not business management. Which is where 42 North Dental comes in. The organization has over 40 years of experience supporting dentists to do what they love—providing quality patient care without the admin overload.
Schumacher, Director of Learning & Development, went with TalentLMS to pull training out of the dark ages. With a modern training platform on the side, he created a one-stop learning hub for all, encouraged career development, and drastically cut employee turnover.
Training benefits TalentLMS brought 42 North Dental
Centralized training hub. A consolidated online training program saved 10.5k work hours translating into significant cost savings.
Continued compliance. Healthcare providers certified (and recertified) their compliance with strict healthcare industry regulations.
Streamlined onboarding. Less dependence on individual practices to onboard new hires saved each practice 35 hours per new employee.
Reduced employee turnover. With a focus on career development, training encouraged employees to stick around and cut turnover from 40% to 25%.
Training Excellence Awards
Dual Winner, Training Trailblazer & Great Results Award
Pioneering training and proving value needs an uncompromising commitment. The impressive merit of 42 North Dental’s training translated not only to business returns, but an exceptional standard of care where it matters most—with their patients. Congratulations on the well-deserved wins!
