Duration10'
No. of mini-lessons3
ResourcesDevelopment Plan
Duration 10'
No. of mini-lessons 3
Resources Development Plan
Using logical thinking and good analytical skills can be beneficial in the workplace. Skills like these demonstrate a person’s level of intellectual ability, or IQ. But a high IQ isn’t the only marker for career success. Emotional intelligence, or EQ, is just as important. This is the ability to understand, manage, and evaluate emotions, both in yourself and in others.
Workplaces that have high levels of EQ among their leaders and employees benefit from the greater empathy that is shown to others. This leads to more effective teamwork and decision-making. And the good news is that we can all work toward improving our EQ.
The key elements of EQ
The importance of emotional intelligence in the workplace
How to improve your EQ and utilize empathy
The ability to recognize when a colleague is feeling angry or upset is a crucial skill. Suitable for everyone, this course will show your teams why improving their EQ results in greater job satisfaction and happiness.
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.