Emotional & Cultural Intelligence
Duration10'
No. of mini-lessons6
ResourcesTake Away Tasks
Duration 10'
No. of mini-lessons 6
Resources Take Away Tasks
Course overview
We tend to measure intelligence with things like academic grades, IQ, or the ability to solve complicated math problems. But intelligence isn’t just about being good at exams or having superhuman math skills. Did you know that a large part of intelligence is about reading emotions and adapting to culture?
In the workplace, reading emotions and adapting to cultural differences helps teams work together more effectively, leading to increased performance and productivity. So, being able to understand and organize emotions is a vital skill. As businesses become more diverse, cultural intelligence is now an essential tool which, if mastered, will improve your managers’ personal and work relationships. This course will help your manager enhance their emotional and cultural intelligence.
Your managers can practice their new skills from this course by also taking the course ‘Applying emotional intelligence’.
What's covered
What emotional intelligence (EQ) is
What cultural intelligence (CQ) is
How emotional and cultural intelligence coincide
Why they are important in business
Why your teams need this course
For leaders, using and modeling good EQ and CQ skills is an essential part of keeping your team on track. If you’re new to leadership or more experienced but want to refresh, this course will help. It will explain what emotional and cultural intelligence are, how they coincide, and how using them benefits your business. It will also give you some useful advice on improving your skills.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
