Business Analysis Technique – The 5 Whys
Duration10'
No. of mini-lessons4
ResourcesCheat Sheet
Duration 10'
No. of mini-lessons 4
Resources Cheat Sheet
Course overview
When the business you work for or your project hits a problem, you want to know what’s gone wrong. But it’s easy to get distracted by surface issues, like why the light bulb got broken leaving you all sitting in the dark. Instead, you need to find the root cause of the problem, such as why no one ordered any spare light bulbs.
There’s a simple tool you can use to get to the root cause and fix a problem, so that it doesn’t happen again. It’s called the 5 Whys, and it’ll help you work out why your project isn’t on track or hasn’t delivered the right outcome. This course will walk your project managers and business analysts through a 5-Whys analysis.
What's covered
The 5-Whys analysis technique
When to use a 5-Whys analysis
A 7-step process to carry out the 5-Whys technique
Why your teams need this course
When your teams are working on a project, it’s important to truly understand why problems come up, so they can be dealt with effectively. This course is ideal for project managers, business leaders, and business analysts. They’ll find out what a 5-Whys analysis is, when to use it, and how to carry one out using a 7-step process.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
