Complex Problem-Solving: Root Cause Analysis

Duration10'

No. of mini-lessons4

ResourcesDevelopment Plan

Duration 10'

No. of mini-lessons 4

Resources Development Plan

Course overview

It’s common for senior leaders to have a great idea that feels like the start of something fantastic. But then, a problem arises—something complex enough to potentially derail the entire plan. In these situations, they might think of a temporary solution to quickly fix the issue and keep things moving. So, should they just go with the quick fix?

Not exactly. Rather than only addressing the surface-level issue with a short-term solution, it’s far more effective to dig deeper and identify the root causes of the problem. By thoroughly understanding the issue, they can implement more lasting and effective solutions. This approach ensures their grand plan has a much better chance of success.

What's covered

Key methods for root cause analysis

The best root cause analysis methods for their needs

Each root cause analysis method

Why your teams need this course

This course will provide the key analysis methods for leaders or managers to help them navigate their business or team through complex problem-solving. They’ll learn how to systematically apply these techniques to any situation, by understanding when and how to use them. By doing so, they’ll be able to work out the root cause of any problem and implement more sustainable, long-term solutions.