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Customer Service Teamwork & Collaboration

Train your customer service teams on following and developing communication strategies with this course.

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Different Types of Interactions

Train your teams on understanding customer interactions and on handling common customer service scenarios.

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Customer Service & NPS

Train your customer service managers on net promoter scores. Help them implement strategies to improve your NPS with this course.

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Customer Service & Cultural Awareness

Train your customer service teams on cultural awareness and on ensuring they avoid bias when dealing with customers with this course.

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Using Data in Customer Service

Train your customer service managers on analyzing and utilizing customer data with this online course.

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KPIs for Customer Service Teams

Help your customer service managers identify and utilize the best KPIs for outstanding customer service with this online course.

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Leading a Customer Service Team for the First Time

Help your new team leads make a smooth transition from team members to team leaders with this course.

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How to Master Your Attention

Train your employees on understanding how to master their attention with this online course.

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Neurodiversity in the Workplace

Train your HR teams on engaging in conversations with neurodivergent employees on reasonable adjustments with this course.

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Building an Inclusive Recruitment Process

Train your HR team and managers on creating an inclusive recruitment process. Show them how to take steps to prevent bias in recruitment.

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Recognizing the Value of a Neurodiverse Workforce

Train your employees on embracing adjustments to empower neurodivergent colleagues with this online course.

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Neurodiversity Awareness

Train your employees on understanding the misconceptions about neurodiversity and the barriers neurodiverse people may experience.

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Introduction to Neurodiversity

Train your employees on neurodiversity with this course. Help them understand how to contribute to an inclusive workplace.

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Remote Workspace

Train your employees on setting up their remote workspace. Show them how to decide which equipment they need with this online course.

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How to Work Remotely (Employee Version)

Train your employees on strong communication and working more effectively when remote working with this course.

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