Employee Experience: Space, Technology & Culture
Duration10'
No. of mini-lessons4
ResourcesTakeaway Tasks
Duration 10'
No. of mini-lessons 4
Resources Takeaway Tasks
Course overview
The importance of customer experience is well understood. But what about the experience your employees have while working for your organization?
Everything they interact with while at work shapes their experience. The spaces they work in, the tools they use to do their jobs, and the overall culture of your organization all play a part. A positive employee experience boosts job satisfaction and productivity. But any negative experiences can seriously undermine both and threaten your chances of retaining your teams.
Understanding what shapes your employees’ experience will help your managers make sure they don’t encounter unnecessary obstacles while working. This will improve their overall well-being and help them to focus. It’ll also help you attract and retain employees, so you don’t lose out on working with talented people.
What's covered
What employee experience is
Why space, technology, and culture are the 3 pillars of a successful employee-experience program
The importance of evaluating touchpoints to keep improving employee experience
Why your teams need this course
Business leaders, managers, and team leaders all need to understand the importance of space, technology, and culture in employee experience, so they can apply it in their workplace. This course will help them understand why they’re so important and how to improve the employee experience in your organization.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
