Measuring the Employee Experience
Duration10'
No. of mini-lessons4
ResourcesTakeaway Tasks
Duration 10'
No. of mini-lessons 4
Resources Takeaway Tasks
Course overview
Has a member of your team ever surprised you by suddenly deciding to leave the organization? If you’re not monitoring the employee experience, it’s difficult to spot talent who might be thinking about leaving the company. But how do you know what their employee experience is like? Well, you need to measure it.
Measuring the employee experience helps ensure your team’s needs and expectations are met. The employee experience can affect productivity, engagement, and retention of staff, so it’s important to track it. You’ll need to know which metrics are essential to monitor, such as net promoter scores. And you’ll have to know how to use them to measure the employee experience. This course can help with that.
What's covered
The importance of measuring the employee experience
Essential employee-experience metrics
How to measure the employee experience on essential metrics
Why your teams need this course
The employee experience is linked with business success. Anyone who influences the employee experience, such as business leaders, team leaders, or managers, will find this course useful. They’ll learn why measuring employee experience is so important. And they’ll also find out which employee metrics are essential and how to measure them.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
