The Power of Referrals

Duration10'

No. of mini-lessons4

ResourcesTakeaway Tasks

Duration 10'

No. of mini-lessons 4

Resources Takeaway Tasks

Course overview

If you’re looking for a recommendation, who do you ask first? Someone you trust, right? Someone who’s been there, done that, and had a great experience. The same is true in sales. That’s why referrals from satisfied clients are a powerful sales tool. But asking for a referral can be tricky. 

Approaching a client about a referral might make your salespeople feel uncomfortable or as if the timing isn’t right. In reality, asking for a referral straight after a positive experience is an effective way of building up warm leads. And there are steps your teams can take to secure a referral successfully. This course will explain everything they need to know.

What's covered

Identifying when it’s a good time to approach your clients for a referral

The common mistakes salespeople make when approaching clients for referrals

Recognizing the key steps to securing a successful referral

Why your teams need this course

For sales executives, representatives, and managers, it’s important to recognize the power of referrals within their sales strategy. In this course, they’ll learn about the positives of referrals, some common mistakes to watch out for, and the key stages of securing a referral.

CPD Member

Accredited by CPD

TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.

The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.