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Train your teams on understanding user journeys. Show them the role of user personas with this online course.
Train your customer success teams on measuring customer loyalty. Show them methods that will improve customer loyalty with this course.
Train your customer success managers on automating customer success tasks with this online course.
Train your customer success teams on dealing with the end of a customer relationship with this online course.
Train your employees and managers on understanding the different forms of social proof with this online course.
Train your staff on understanding the role of the account manager in customer success with this online course.
Train your customer success teams on customer churn. Show them how to manage customer churn with this online course.
Train your customer success managers on educating customers with this online course.
Train your teams on increasing MRR through customer-retention efforts with this online course.
Train your customer success managers on defining and measuring relevant KPIs for customer success with this online course.
Train your customer success teams on understanding the structured onboarding process and its impact with this course.
Train your teams on the role of the help desk in customer service with this online course.
Train your customer service team on proactively managing customer expectations with this online course.
Train your managers on identifying key customer service OKRs with this online course.
Train your managers on customizing your customer service chatbot. Show them how to determine what kind of chatbot the customers need.