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Sales & Service
Train your customer service teams on improving their customer-service mindset with this online course.
Train your managers and employees on understanding how to gain meaningful feedback from customers with this online course.
Train your managers and team leaders on prioritization and time management with this online course.
Train your customer service teams on following and developing communication strategies with this course.
Train your teams on understanding customer interactions and on handling common customer service scenarios.
Train your customer service managers on net promoter scores. Help them implement strategies to improve your NPS with this course.
Train your customer service teams on cultural awareness and on ensuring they avoid bias when dealing with customers with this course.
Train your customer service managers on analyzing and utilizing customer data with this online course.
Help your customer service managers identify and utilize the best KPIs for outstanding customer service with this online course.
Help your new team leads make a smooth transition from team members to team leaders with this course.
Train your sales and customer success teams on how to implement an effective customer handoff.
Train sales reps, executives or managers on networking best practices as well as using social media to gain more prospects.
Train your sales teams on time management. Show them how to plan a time-management system to help increase their productivity.
With this course sales representatives, executives, and managers, will explore the most important metrics to have on their dashboard, who needs to track what, and how to track metrics successfully.
Train your salespeople on sales forecasting. Show them how to use best practices to develop their sales forecasting technique.
