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Sales & Service
Maximize the number of deals you close by learning to prioritize your sales prospects that are most likely to convert.
Learn about the importance of good customer relationships, the consequences of bad ones, and what you can do to help nurture them.
Learn how to interact with every customer in a positive manner, and see how positive energy can make problem-solving easier.
If you deal with customers in any capacity, then achieving clarity in your communication is an absolute must. Learn how to with this course.
Working in customer service can be incredibly challenging. That’s why it’s critical to maintain your composure even in difficult situations.
Learn about the importance of researching your prospects when working in sales, and how a little extra knowledge can go a long way!
Getting prospects to commit is no easy task. But with the right skills and approach, you can build strong relationships with each one.
Discover how to ask the right types of questions, at exactly the right time, so that you can quickly identify every customer’s needs.
Using the right language is important in any interaction. But when it comes to customer service, it’s absolutely essential.
Train your teams on the importance of sharing sales feedback. Show them how to share feedback with this course.
Train your customer service teams on going beyond customer service with high-impact tips from this online course.
Train your customer service teams on the different applications of technology in customer service with this online course.
Train your customer service teams on the types of customer expectations. Show them how to manage customer expectations with this course.
Train your customer support and customer service employees on cross-selling and upselling with this online course.
Train your customer service teams on understanding how to handle customer complaints gracefully with this online course.
