TalentLMS for customer support training: Better your org’s rep with better-trained reps
Gain customers for life with a solution-driven support team.
Transform the customer experience and your org
with customer support training
Increase satisfaction
Exceed your customers’ expectations with support reps who offer accurate, personalized solutions.
Create lifetime customers
Show you value your customers with support and they’ll show their loyalty in return.
Open upsell opportunities
Build trust in your brand and build the number of customers willing to buy into more of your services.
Boost employee loyalty
Nurture your team’s skills and careers, raise morale, and secure your org lower employee turnover.
See a rise in profits
Care for your bottom line with a support team that encourages customers to upgrade or buy new products.
Build your reputation
Happy customers aren’t silent. Secure a positive NPS score and transform your customers into brand advocates.
Level up your online customer support training
with TalentLMS
Standardize your delivery
Many customers, many support reps, one single source of truth. Train a team that takes care of customers with the same level of skill and intuition and create a uniform customer experience.
Pool your team’s skills
Break down knowledge silos. Encourage teamwork and get the conversation going on forums where your people can share experiences and effective solutions.
Keep your reps in the know
Edit your courses in a snap from the intuitive course builder when new products roll out. Now your teams are aware of solutions, and your customers aren’t left in the dark.
Inject some fun
Adding product updates, price change updates, and new process training to day-to-day tasks can feel like a chore. Engage learners by rewarding progress with fun and addictive gamification features.
Connect from afar
Don’t sweat the logistics of gathering remote learners. Organize and host instructor-led training and hone your support team’s skills with roleplay-based training.
TalentLMS Case Study
TechStyleOS trains support teams across 12 countries and 7 languages with TalentLMS
Discover how they onboard, upskill, and cross-skill agents to provide exceptional service to 4.5M members worldwide.
Launch customer support training software recognized
as a leading eLearning solution
Integrate your CRM
Kick back with stress-free no-code integrations. Connect your CRM software and train your customer support reps from the convenience of an app they always have running.
Localize your portal
No matter what time zone your people operate in, language won’t be a barrier. Divide teams into separate subportals and set your customer support training software’s language to the one they’re most comfortable with.
Put knowledge on tap
Your team won’t have all the answers all of the time. But, even when they’re in the middle of a conversation, knowledge is just a few taps away with the TalentLMS app.
The customer support training software where you can take learning further
No content? No problem. This is TalentLibrary™
Save on subject matter experts and course creation. Round out your online customer support training software’s program. Tack TalentLibrary™ onto your TalentLMS plan and train your teams on the skills they need for success with over 750 ready-made courses .
Train your people. Measure results. Drive growth.
Supercharge every step of your customer support training.